Refund policy

By completing your purchase, you acknowledge that you have read, understood, and agreed to this Return Policy.

Return Policy

Thank you for shopping with us! We take pride in providing high-quality custom costumes. Please review our return policy carefully before placing your order.

All Sales Are Final

Due to the nature off our products, all sales are final. We do not offer refunds, returns, or exchanges for any reason including but not limited to:

-Incorrect size selection

-Change of mind

-Event cancellation

-Unused or unworn merchandise

-Shipping delays outside of our control

Please Order Carefully

Before completing your purchase, we encourage you to:

-Review all product descriptions and sizing information.

-Verify your shipping address.

-Contact us with any questions before placing your order.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect due to our error, please contact us within 48 hours of delivery with your order number and clear photos of the item and packaging. We will review your claim and, if approved, provide a replacement or other appropriate resolution at our discretion.

Order Cancellations

Orders begin processing quickly to ensure timely delivery. Once an order has been placed it cannot be cancelled, modified, or refunded.

Contact Us

If you have any questions before placing your order, please contact our customer service team. We are happy to help you make the best purchase decision before checkout. Contact us by emailing orders.costumesbystormy@gmail.com.